Emergencies (such as acts of God) may render a store unable to open for business, or an employee unable to report to work. In the event of an emergency, as determined by the Company, the Company may decide to initiate an emergency store closing. Please partner with your field manager for approval.
Notify employees of store closing as soon as possible.
If you do not notify employees of an emergency closing at least 12 hours before a scheduled shift, those employees will receive pay for all scheduled hours (this applies to employees who were scheduled to work and either reported to work or were told not to report).
For stores in cities and states/provinces with predictable scheduling laws, you may need to pay for scheduled hours even if you provided at least 12 hours’ notice. Please see the Scheduling section on HR Solutions for additional information/FAQ or contact your field manager for further guidance. Hours paid for store closing should be entered using the Emergency Closing pay code in the timekeeping system.
Report scheduled hours to Payroll.
Brief Store Closing:
Enter employee hours into timekeeping system before payroll hours are due for submission.
Extended Store Closing:
If the store is closed for an extended period of time, and/or you do not have the ability to enter employee hours into timekeeping system before payroll hours are due for submission please visit the HR Service Portal.