There are established steps in all investigations into theft that must be followed. No decisions will be made or initiated until proper research and interviews are completed.

Critical Steps

  1. Advise your direct manager of your suspicions or reports of employee theft.
  2. Your assigned Regional Asset Protection Manager (RMAP) should be immediately called and made aware of known facts of the alleged theft.

Conduct

  • Confidentiality in addressing these issues is critical.
  • As a store manager you, will play an integral part in the investigation process including conducting research and scheduling interviews.
  • Maintain custody of any evidence, paperwork or merchandise brought to your attention in the reporting of theft.
  • Assure any employees reporting alleged theft that the allegations will be thoroughly investigated and advise them to maintain confidentiality during the investigation process.

Please Note: Separation of employees, temporary suspension, temporary reassignment, or schedule changes may be needed while the investigation is taking place. Contact your supervisor and Employee Relations before taking action. Do not discuss the issue with anyone outside of the Field Regional Manager, Regional AP Manager or Employee Relations Manager. Do not conduct any surveillance, interviews or investigation of employees without prior approval and direction from your Field Regional Manager, Regional AP Manager or Employee Relations Manager. At no time should you initiate suspension or disciplinary action without Field Management and Employee Relations approval.

EssilorLuxottica Policy

The Company may use whatever corrective action method it believes will effectively address the particular performance and/or behavior issue or policy violation. Some behaviors, actions or violations may warrant immediate termination of employment without any prior corrective action.

See EssilorLuxottica Employee Guide, for complete policy (Theft of Company, co-worker or customer property)

Do you have further questions?

For more information, partner with your manager or submit all relevant information via Employee Relations e-Service. Please refer here to determine if Employee Relations support is required before proceeding.