Brands may define what qualifies as tardiness/excessive tardiness differently. If you are unsure of what constitutes tardiness /excessive tardiness for your store location, contact your field manager for further guidance. Only scheduled and pre-approved PTO hours/days and absences that qualify for paid sick or safe leave or as a leave of absence (LOA) will be regarded as excused.
How should I address employee tardiness at my store?
Managers should keep track of employee tardiness on an Attendance Record Form, and alert employees who are approaching excessive tardiness. Before you address excessive tardiness with an employee in the form of corrective action, submit all relevant information via Employee Relations e-Service and partner with your field manager. Employee Relations e-Service can be accessed on the Employee Relations tile on My Personal Desk.
If you are considering issuing a CAR or termination, you are required to submit information via Employee Relations e-Service. Please refer here to determine if Employee Relations support is required before proceeding. In locations where paid sick leave is applicable, absences counted toward sick pay should be excluded from performance management and corrective actions.
Click here to see questions to consider before submitting an e-Service request.
If you are a manager submitting a Corrective Action for unsatisfactory attendance, follow the steps below:
- Go to Employee Relations e-Service
- Select All Store Employees
- Select For Store and Field Managers Only
- Scroll down slightly and select U.S. Manager Request for Corrective Action or Canada Request for Corrective Counseling
- Follow the process and enter the required information
- Select Unsatisfactory Attendance as the topic of the Corrective Action
- Finish filling out the Corrective Action Request and submit for approval