Attendance for mandatory store meetings is critical in the successful execution of store and brand initiatives. Every effort should be made to schedule mandatory meetings at the most opportune time for all employees needing to attend. Canvass your store teams in advance to determine the best day and time to schedule future mandatory meetings.

Managing an Absence from a Mandatory Meeting

Every effort should be made to schedule mandatory meetings at the most opportune time for all Employees needing to attend. Canvass your store teams in advance to determine the best day and time to schedule future mandatory meetings. If an Employee is absent from a mandatory meeting:

  • Ask the employee the reason for his or her absence.
  • A FCAR should not be issued for a one time occurrence relating to a mandatory meeting unless it is a No Call, No Show.
  • A full review of the employee’s attendance should be done and weighed against the Brand's attendance standard to determine if CAR is needed.

Please Note: Before you address any attendance issues, be sure you're familiar with your brand's attendance standards (U.S. only). Attendance issues should be addressed in a timely manner and in accordance to Company expectations and prior consistencies.  Managers should use the Employee Attendance Tracker to record all attendance issues.

If you are considering issuing a CAR or termination, you are required to submit information via Employee Relations e-Service. Please refer here to determine if Employee Relations support is required before proceeding. In locations where paid sick leave is applicable, absences counted toward sick pay should be excluded from performance management and corrective actions.

Click here to see questions to consider before submitting an e-Service request.

If you are a manager submitting a Corrective Action for unsatisfactory attendance, follow the steps below:

  1. Go to Employee Relations e-Service
  2. Select All Store Employees
  3. Select For Store and Field Managers Only
  4. Scroll down slightly and select U.S. Manager Request for Corrective Action or Canada Request for Corrective Counselling
  5. Follow the process and enter the required information
  6. Select Unsatisfactory Attendance as the topic of the Corrective Action
  7. Finish filling out the Corrective Action Request and submit for approval