Unsatisfactory Attendance
- What are my action steps at the first signs of poor attendance?
- I have coached and documented an Informal Corrective Action (ICAR) with the employee and they are still having attendance issues. What is my next step?
Recording Attendance
Reporting Absences
- What does No Call, No Show (NCNS) Mean? How is a No Call, No Show defined?
- What is the difference between a No Call No Show and Improper Call In?
- Can an employee just text an absence in or leave a message?
- What if the employee cannot get in touch with the manager to report the absence?
- Is an employee required to give a reason for their absence? Should I ask?
Absences and PTO
Absence and Late Store Opening
Absence and Coverage
- Is it the employees responsibility to find coverage when calling in absent?
- Employee cannot come in because they are working at another EssilorLuxottica brand. Is that considered an absence?
- Do I have to excuse an employee from a shift since he/she gave me advance notice of an absence?
- Associate was scheduled for a mandatory meeting and was absent. Does that deserve a Formal Corrective Action (FCAR)?
- It's a blackout period but my Associate has an important family function to attend. What do I do?
- When do store schedules have to be posted?
Leave of Absence and Return to Work